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(转)客人拒付70%货款,大家出出主意怎么才能把货款收回

有个以色列的客户买了点东西,付款方式是30%T/T IN ADVANCE,70% UPON RECEIPT OF COPY B/L,指定货代.
5月14号的船,6月4号到目的港,客人还没付70%,货没到钱我隔10天催一次,现在货到港都半个月了,邮件天天发,电话也打了好几个,客人接电话态度也很好,说会付钱,要和财务确认什么的,这其间问过货代,货代说客人没提走货,正本提单还在我这,下面是最近几天我催客人的几封邮件

6月15号: I just check with forwarder,they told me that the goods are arrived at your port on 4th,June,please pay for the balance immediately so that I can send original B/L to you immediately.
Waiting for your soonest reply.
等了一下午客人没回邮件,打了个电话过去,接着又发了个邮件:
Nice talking with you in the phone,thank you very much.
If you pay for the balance,please fax the detail remittance document to me,thank you.
Please confirm that you receive my mail and reply to me.thank you.
这回客人回了;
I will fax you the remittance document to you as soon as I will have the account's confirmation.
Friday's we don't work so have a nice weekend.
说是要跟会计确认,她们居然星期五休息
我星期一又发邮件
How are you?
As you know,the goods have been stayed in the shipping agent's warehouse for more than ten days,I'm sorry I donot know why not you want to get the original B/L and get the goods ?The demurrage will be for your part and please advise me when you will pay for the balance,I request you that please make sure you will pay for it and you'd better pay for it today ,then fax the remittance document to me,so that I can send you the original B/L,thank you in advance.
Please confirm receipt and reply me,thank you.
Waiting for your soonest reply.
发完后打了个电话,客人说会计出去了,回来后给我答复,今天,没邮件,我又发了一封过去
Have you already confirmed the account?When you will pay for the balance,please advise me the exact time!thank you very much.
Please reply me today!My boss push me many many times.thank you.
客人的回复:
I have checked with the accounts and they told me that the money transfer will take place next week or at the latest in the beginning of next month.
If I have the exact date I will let you know immediately.
And I will fax you the bank confirmation of payment.
说是要下星期或7月初付钱,我晕啊,都快一个月了,是不是一个月没人提货海关就会拍卖?这个客人才一点点钱1000多一点USD,还不付,搞不懂为什么,以前EMAIL联系也挺愉快的,我急死了,领导说下星期客人不付钱就把货退运回来.我又催客户,这回说得不那么客气了:
Thank you for your information.
As you know,if the goods have been in the warehouse more than a month,and no one get it,the customs will sell it,I really do not hope the customs sell our goods.
I have checked with my boss,he said it took more than a month from I faxed you the B/L ,he was very sorry that he didnot know why you need to pay for balance till next week even later,USD1400 is not a big value,the goods have been your port for 15 days,the demurrage is increasing every day,why not pay for it earlier?He said if you didnot pay for it tomorrow,we will ship our goods back to China at once,I feel serious.
Considering our good cooperation in the past,I persuade my boss to accept your payment before this week,because I trust you can do it,so,please ask your accounts to pay for it before 23th,June!!please confirm!!!
Please let me know your idea and reply me soon!thank you.
I'm waiting for your soonest reply!
结果客人的回复让我很失望
I will let you know as soon as I will have any news.

这是客人今天6:20回给我的,哎,我真不知道该怎么办了?货都在目的港那么多天了,滞期费都不知道产生了多少?之前还跟货代吵了一架,叫她帮我去问产生了多少费用,她说叫她去问没多大作用,说目的港货代也可能不跟她说真话,问她免堆期,跟我说4天,叫她写个货还没被客户提走的书面证明,死活不写.各位帮忙看看,我该怎么回客人的邮件?真搞不懂客人的意思,如果他和货代勾结的话,早在10天之前就能把货提了,没必要拖到现在啊?现在一直拖着,说下星期付款,我不大相信,实在不知道该怎么办了?大家帮忙出出主意吧,先谢谢大家了.
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