德国客人告诉我破产了.今天接到UPS到付拒付帐单4万多RMB UPS, 德国, 帐单, 破产, RMB

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今天早上收到UPS到付拒付帐单4万多RMB。

因为当时发货的时候客人指定要我用UPS用她们的帐号付款。 结果现在拒付。

UPS说要我们来支付，请大家告诉我要怎么办。

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因为客人从八月份后一直没付款给我们,最近我一直在催.
刚刚收到邮件,告诉我说破产了.
请各位告诉我该怎么回.我一定要请客人把货款付给我们.总共有6000多美金.

Dear Nancy,



Stefan has asked me to contact you and to give you following information:



The company is under insolvency procedure since last September, the insolvency administrator has already informed you about this, the letter must have reached your company in September already.

Our office is closed since last month, all is under control of the insolvency administrator, for economical reasons.

We will keep you informed on the procedure, please contact me if you have any questions on this, I am at home because I have lost my job and now I am under unemployment.



We are very sorry about this situation, but the worldwide financial crisis has reached us too.

Stefan is trying to open a new business in order to get the possibility to pay all outstanding invoices. But it will take time to establish this new business and to make it run well. He will come back to you as soon as his financial situation can allow this.



Thanks for all your help,



best regards,



Maria




在收到客人这封信后，我马上发邮件给客人请她付款，最少70%先。
但不见客人的任何回复。

我先在发邮件催一下客人，请各位指教该如何写是好。
以下是我写的，但是实在是写不下去了。

Dear Maria, Dear Stefan,

Hope you are fine!

I am really confused. It has been nearly 8 days since we sent you email on the invoices.

But we didn't received your any reply. After all, I had to face all the problem.

As I trust you and sent the goods to youwithout any hesitatation when you told me that you need the goods urgently。。。。。。。。